Privacy policy.

This policy explains what information SaaS Negotiation Experts collects when you use this website, how we use it, and the choices you have. We collect only what we need to respond to your enquiry and to run our advisory.

Last reviewed April 2026

Who we are

SaaS Negotiation Experts is an independent buyer side SaaS and software negotiation advisory with offices in New York and London. We are not affiliated with any SaaS vendor. References to we, us, and our in this policy mean SaaS Negotiation Experts.

What information we collect

We collect the information you choose to give us through the forms on this website. That typically includes your name, your work email address, your company name, and any details you add about a renewal or deal. When you subscribe to The SaaS Spend Brief, we collect your work email address. We do not ask for sensitive personal information, and we ask that you do not submit any through the forms.

We also collect limited technical information that your browser sends automatically, such as your device type and general location, through standard website analytics. This information is aggregated and does not identify you personally.

How we use your information

We use the information you submit to respond to your enquiry, to prepare a quote or a proposal, to deliver any guide or asset you request, and to send The SaaS Spend Brief if you have subscribed. We use aggregated technical information to understand how the site is used and to improve it.

To reply to a contact or quote request you send us.
To deliver a white paper or guide you have asked to download.
To send The SaaS Spend Brief newsletter, where you have opted in.
To maintain the security and performance of this website.

How form submissions are processed

The forms on this website are processed by a third party form provider that receives your submission and forwards it to us. Your submission is transmitted over an encrypted connection. We use one form endpoint across the site, and submissions reach only our team. We do not sell your information, and we do not share it with any SaaS vendor.

Legal basis and retention

Where applicable law requires a legal basis, we rely on your consent when you submit a form or subscribe, and on our legitimate interest in responding to enquiries and running our advisory. We keep your information only as long as we need it for these purposes, or as long as the law requires, after which we delete or anonymize it.

Cookies and analytics

This website uses a small number of cookies and similar technologies to keep the site working and to measure traffic in aggregate. You can control cookies through your browser settings. Blocking some cookies may affect how parts of the site function.

Your choices and rights

Depending on where you live, you may have the right to access the personal information we hold about you, to ask us to correct or delete it, to object to certain processing, or to withdraw consent. You can unsubscribe from The SaaS Spend Brief at any time using the link in any issue. To make any other request about your information, please use the contact form on this website and tell us what you would like us to do.

Data transfers

We operate in New York and London, and your information may be processed in either location and by our form and analytics providers. Where information moves across borders, we rely on appropriate safeguards consistent with applicable data protection law.

Changes to this policy

We may update this policy from time to time. When we do, we will change the last reviewed date at the top of this page. Significant changes will be highlighted on this page.

How to contact us

If you have a question about this policy or about how we handle your information, please use the contact form on this website. We do not publish a public email address; the form reaches our team directly and we will respond.