SN SaaS Negotiation Experts

Case study · HR platform ยท Renewal

Cut an HR platform AI add on premium with ROI evidence.

−22% off the total renewal. Anonymized, verified against the signed deal.

The situation

A retail group was pushed toward an AI add on at renewal. Usage data showed no adoption to justify it, but the vendor had bundled the AI tier into the default renewal quote and attached the uplift to it.

What we did

  • Demanded ROI evidence for the AI tier before it could be priced into the renewal.
  • Secured the plan without the AI tier, the option the vendor does not volunteer.
  • Carved AI features out of the automatic billing uplift so future AI pricing requires a separate, evidenced conversation.

The outcome

Total renewal cost fell 22 percent, and the AI carve out keeps the next renewal clean.

Every case study on this site is anonymized to protect the client and the deal, and every figure is verified against the signed contract, not the forecast. Read more about how an engagement runs or see the matching service: AI Price Increase Defense.

Facing a similar renewal? Get a quote — on Gainshare there is no retainer and no fee unless we deliver verified savings.